FAQs

Frequently Asked Questions about Background Checks

Will my spouse know that they are being investigated?
Our research is totally discreet. None of the reporting agencies that we use will send any notices or red flags.

I clicked the “Purchase Now” button and nothing happened.
This is common because secure pages can be slow to load on your browser. Sometimes the page request times out. Try clicking on your browser’s refresh button to re-initialize the page. If you still have problems give us a call and we can take care of you over the phone.

What is Your Refund Policy?
Because we are a service we can not afford to give a refund. All sales are final. Rest assured that we will be investigating the person that you have hired us to research and we will report to you our findings in a short period of time. We have helped a lot of customers and are confident that we can help you.